Taxi or VTC driver: what's the difference?

In the private transport sector, it is common to hesitate between using a taxi or a VTC (Véhicule de Tourisme avec Chauffeur) driver. Although the aim of both services is to transport passengers, there are significant differences between them in terms of operation, regulation, comfort and cost. This article provides an overview of the characteristics of these two modes of transport, so that you can better understand their specific features and make a choice that suits your needs.

1. Definition and legal framework

Taxis: a regulated activity

Taxis are governed by strict regulations laid down by the public authorities. Each taxi must have a licence or "plate", which is generally subject to a charge and is limited in number in each town. Taxis can operate and pick up customers on the street or at predefined ranks, without the need for prior booking.

They can also be recognised by their "TAXI" sign and their meter, which displays the amount to be paid according to the distance travelled and the waiting time.

VTC drivers: a reservation-based service

VTCs (Véhicules de Tourisme avec Chauffeur) are chauffeur-driven cars offering private transport services by reservation only. Unlike taxis, they are not allowed to park on public roads or pick up passengers on the fly.

VTC drivers must be registered on the VTC operators' register and comply with strict standards in terms of training, vehicle and insurance. The fare is usually agreed in advance, providing total transparency for the customer.

2. Main differences between taxis and VTCs

a) Mode of operation

• Taxi You can hail a taxi in the street or find it at a taxi rank. The fare is calculated using a meter based on time and distance.
• VTC VTC: VTC drivers can only be contacted by reservation via an app, a website or by telephone. The price is fixed in advance, so there are no nasty surprises.

b) Rates

• Taxi Fares are regulated and vary according to zone, time of day (day/night) and public holidays. They sometimes include extras (luggage, station pick-up, etc.).
• VTC Prices are determined by the VTC platforms or companies and are often calculated on the basis of estimated distance and time. These fares are generally more stable and predictable.

c) Comfort and quality of service

• Taxi Comfort depends on the condition of the vehicle, which can vary. However, taxis must comply with strict safety standards.
• VTC VTC: VTCs often focus on comfort and customer experience, with recent, well-maintained vehicles. Some drivers even offer additional services (bottled water, smartphone chargers, Wi-Fi, etc.).

d) Pick-up zones

• Taxi Taxis can be picked up directly from the street, from taxi ranks or from a central booking office.
• VTC VTCs must respect parking zones and can only be picked up once a reservation has been confirmed.

e) Driver training

• Taxi Taxi drivers must obtain a certificate of professional competence in order to practise their profession. This training includes courses on regulations, road safety and local knowledge.
• VTC VTC drivers also undergo specific training. This training focuses on customer service, technological tools and the legal obligations relating to passenger transport.

3. Advantages and disadvantages

Taxi: advantages

• Immediate availability in urban areas.
• Access to reserved lanes, which can reduce journey times.
• Possibility of paying by the meter without having to book in advance.

Disadvantages of taxis

• Fares can be unpredictable.
• Vehicle quality and comfort vary.
• Less practical in rural or poorly served areas.

VTC: advantages

• Transparent, upfront pricing.
• Higher level of comfort with modern vehicles.
• Personalised services tailored to specific needs.
• Availability of premium options for special events.

VTC: disadvantages

• Must be booked in advance.
• May not be available when demand is high (peak times, events).
• Lack of dedicated lanes, which can lengthen journey times.

4. When should you choose a taxi or a VTC?

Choosing a taxi

Taxis are ideal for impromptu journeys, particularly in dense urban areas where they are quickly accessible. If you need to reach a destination quickly without having to make a reservation, a taxi will be your best option.

For example, if you're going out in the city centre or have an unscheduled appointment, finding a taxi can be quick and efficient. In addition, taxis are often preferred for journeys from stations or airports, thanks to their presence at specific stations.

Favour a VTC

For a planned journey, whether for business, an airport transfer or a private outing, a VTC offers a suitable service. Its comfort, transparent pricing and the ability to personalise your experience make it a preferred option.

VTCs are also preferable if you're looking for a top-of-the-range experience. For example, for a special occasion such as a wedding or corporate event, premium VTCs guarantee a luxurious and personalised ride.

5. Innovations and service developments

Digitalisation and mobile applications

Both taxis and VTCs have embraced new technologies to improve the customer experience. Mobile applications now make it possible to book a taxi or VTC in just a few clicks, track the vehicle's arrival in real time and pay directly online.

Eco-responsible services

With growing environmental awareness, some taxi and VTC drivers are switching to electric or hybrid vehicles to reduce their carbon footprint. This reflects a trend towards more sustainable transport.

6. Conclusion: Taxi or VTC?

The choice between a taxi and a VTC depends on your specific needs, location and preferences in terms of comfort and budget. While taxis remain a traditional and indispensable player in urban transport, VTCs have revolutionised the sector with more flexible and often more attractive services.

In all cases, the most important thing is to choose a solution that meets your expectations in terms of practicality, cost and comfort.

How do I book with Chris Anjou VTC?

If you opt for a quality VTC in the Anjou region, Chris Anjou VTC is at your disposal for comfortable, safe and personalised journeys.

Booking a journey is quick and easy:

• By phone Call us directly on +33 7 80 10 32 45 to organise your journey.
• Online Fill in the details of your journey on the website and make a secure payment.

With Chris Anjou VTC, enjoy a top-of-the-range transport experience, tailored to your needs and your schedule. Whether it's for a business meeting, an event or an airport transfer, you'll benefit from a personalised and punctual service.